Frequently Asked Questions

Choose your preferred product, select the available size or option, and click Add to Cart or Order Now. Then provide your delivery information and complete your order at checkout.

If you need to change or cancel an order, please contact Breeze as soon as possible. Once an order has been processed or dispatched, changes may no longer be possible.

After successfully placing your order, you will see an order confirmation on the checkout page. Additional confirmation may also be sent using the contact information provided with your order.

Yes. You can add multiple products to your cart and place them together in a single order.

We deliver to customers across Bangladesh, including locations inside Dhaka, Sub-Urban Dhaka, and other cities.

Sub-Urban Dhaka may include areas such as Ashulia, Savar, Dhamrai, Keraniganj, South Keraniganj, Keraniganj Model, Hemayetpur, Dohar, and Nawabganj.

Delivery charges depend on your delivery location. The applicable delivery charge will be shown during checkout before you complete your order.

Delivery time depends on your location and courier availability. You will receive the relevant delivery information after your order has been processed.

Yes. Cash on Delivery is available for eligible orders and delivery locations.

Enter your valid coupon code in the discount or coupon field at checkout and select Apply. The eligible discount will be reflected in your order total.

Please check that the code has been entered correctly and that your order meets the offer requirements. Some coupons may have minimum purchase, product, usage, or validity conditions.

Eligible products may be exchanged according to our Returns & Exchange Policy. Please make sure the item meets the applicable exchange conditions before requesting an exchange.

Please contact Breeze promptly with your order details and clear photos of the item so our team can review the issue and assist you.

Size exchanges may be available for eligible items, subject to product availability and the conditions stated in our Returns & Exchange Policy.

Please check the size information provided on the product page before ordering. If you are between sizes, compare the measurements carefully before making your selection.

We aim to display product colors as accurately as possible. However, slight differences may occur because of lighting, photography, and individual screen settings.

If a size is unavailable, it may be temporarily out of stock. Please check the product page again later for availability.